Our cruelty-free cosmetics are carefully formulated and may occasionally sell out due to high demand. If an item becomes unavailable after your order is placed, we'll notify you within 3 business days with options to: (1) receive a similar vegan product from our current collection, (2) obtain a full refund, or (3) receive store credit for future purchases. We prioritize ethical formulations and may experience slightly longer restocking periods for our specialty vegan ingredients compared to conventional cosmetics.
All prices are listed in USD and reflect our commitment to premium vegan formulations. While we strive for accuracy, rare pricing errors may occur (e.g., a $25 eyeshadow palette listed as $5). We reserve the right to correct such errors and will notify affected customers promptly. Limited-edition vegan collections may have special pricing that differs from our core line, which will be clearly marked during launch periods.
Orders typically process within 5-7 business days (7-10 days during peak seasons or product launches) as we carefully prepare each cruelty-free product with attention to detail. You'll receive shipping confirmation with tracking once your vibrant beauty package is on its way. For pre-order items or seasonal vegan collections, specific processing timelines will be provided at checkout to ensure transparency about our ethical production schedule.
We partner with eco-conscious carriers to deliver your colorful cosmetics responsibly. Shipping times vary by destination (see our Shipping Policy for details), with fees calculated at checkout. International shipments include proper vegan/cruelty-free certification documentation to facilitate customs clearance. Please note that our commitment to sustainable packaging may result in slightly longer transit times compared to conventional beauty brands.
We offer a 21-day return window from delivery date for unopened, unused products in original packaging. Due to hygiene standards for cosmetics, we cannot accept returns on opened items. For defective or incorrect vegan products, please contact our team at [email protected] within 21 days of receipt. Exchange requests will be processed within 10-14 business days after we receive your return, as we carefully inspect all returned items to maintain our cruelty-free quality standards.
All content on colorrpop.com—including product photography, vegan formulation descriptions, and our colorful branding—is protected by copyright law. Unauthorized commercial use of our imagery or product information is prohibited, as it represents our commitment to ethical beauty innovation. Our cruelty-free certifications and vegan product claims are proprietary information that cannot be reproduced without permission.
colorrpop.com shall not be liable for: (1) Shipping delays caused by carriers or customs inspections of vegan products, (2) Temporary out-of-stock situations due to the artisanal nature of our cruelty-free formulations, (3) Minor color variations in product shades (as screens display colors differently), or (4) Allergic reactions to natural ingredients (always patch test new vegan products). This allows us to focus on delivering innovative, ethical cosmetics without compromising our standards.