• Shipping Policy


    At ColorrPop, we bring vibrant, cruelty-free cosmetics straight to your doorstep with care and precision. Our shipping policy reflects our commitment to ethical beauty while ensuring your colorful creations arrive safely and stylishly.


    Processing Time

    All orders are carefully prepared within 5-7 business days after payment confirmation. During high-demand periods (such as product launches or seasonal collections), processing may extend up to 7-10 business days. You'll receive email notifications at each stage, keeping you informed about your order's journey from our vegan-friendly warehouse to your beauty routine.


    Shipping Time

    Domestic shipments within the United States typically arrive within 7-14 business days after processing. International orders to Canada, UK, Australia and Europe take 14-28 business days, accounting for customs clearance of our premium cosmetic formulations. We've optimized these timelines to balance affordability with the delicate nature of our pigmented products.

    We proudly ship to over 50 countries worldwide. The full list of destinations appears automatically during checkout based on your shipping address.


    Shipping Costs

    We are pleased to offer free standard shipping on all orders — no minimum purchase required.

    Details:

    • Eligibility: All orders qualify for free standard shipping, regardless of order value.

    • Shipping Method: Standard shipping is used for all free shipping orders.

    • Delivery Time: Estimated delivery time is typically 3–4 weeks, depending on destination and local carrier efficiency.

    • Order Processing: Orders are processed within 5–7 business days before being shipped.

    • Tracking: You will receive a shipping confirmation email with tracking information once your order is dispatched.

    We believe in transparent pricing — no hidden fees, no conditions, just free shipping for everyone.Tracking updates are emailed upon dispatch. Lost packages must be reported within 60 days of shipment for investigation.

    International Express

    Selected countries qualify for express international shipping (14-28 business days) with full tracking. This service includes customs pre-clearance for smoother delivery of our vegan cosmetics across borders.


    International Shipping & Customs

    ColorrPop complies with all international cosmetic regulations, but destination countries may assess duties/taxes. These fees are the customer's responsibility and aren't included in our prices or shipping costs. For returned packages due to unpaid fees, a $15 restocking fee applies to cover administrative costs.


    Special Packaging

    All orders ship in our signature colorful boxes with biodegradable padding to prevent damage. Liquid products receive additional seal protection to maintain formula integrity during transit.


    Order Tracking

    Detailed tracking information is emailed once your order ships. International tracking updates may pause during customs processing, but our team monitors all shipments and will notify you of significant delays affecting our promised delivery windows.


    Shipping Restrictions

    Due to formula regulations, certain products may be restricted in specific countries. These limitations appear automatically during checkout. We cannot ship to PO boxes or military addresses to ensure proper delivery of temperature-sensitive items.


    Contact Information

    For shipping inquiries, contact our Customer Care team at [email protected]. Include your order number for fastest service. Responses typically within 24-48 hours.