Welcome to colorrpop.com ("Site"). By accessing or using this Site, you agree to be bound by these Terms of Use ("Terms"). These terms govern your interaction with our vibrant cosmetics platform, including browsing, purchasing, and engaging with content. Please read them carefully as they outline important information about our cruelty-free, vegan-friendly products and services.
The Site is intended for personal, non-commercial use by beauty enthusiasts seeking high-quality, colorful cosmetics. You may not: (1) use automated tools to scrape product data (critical for protecting our proprietary color formulations and formulas), (2) resell items purchased from colorrpop (as our focus is direct-to-consumer relationships), or (3) interfere with site functionality (e.g., disrupting checkout processes). Unauthorized use may result in account suspension. We reserve the right to refuse service to anyone who violates these terms or engages in behavior inconsistent with our brand values of ethical beauty and creative self-expression.
All content on the Site—including product images, color descriptions, formulas, logos, and creative content—is the exclusive property of colorrpop.com or its licensors. This includes our unique color combinations and product names, which are protected by copyright and trademark laws. You may not reproduce, modify, or distribute this content without written consent, as it forms the core of our brand identity. The distinctive color palettes and product designs represent significant investment in research and development, and unauthorized use could dilute our brand's distinctive position in the cosmetics market.
We strive to provide accurate product details (e.g., color swatches, ingredients, vegan certification status) and pricing, but occasional errors may occur—particularly with limited-edition collections. We reserve the right to correct inaccuracies (e.g., a misrepresented shade or incorrect pricing) at any time, and may cancel orders affected by such errors. If canceled, we'll issue a full refund and notify you of the correction. Due to the nature of digital displays, actual product colors may vary slightly from what appears on your screen. We recommend checking multiple product images and descriptions before making purchase decisions.
We may limit quantities per item (common for seasonal or limited-edition color launches) or cancel orders that appear to be for resale (e.g., bulk purchases of a single shade). Our focus is on serving individual consumers who share our passion for vibrant, ethical beauty products. All orders are subject to product availability and verification of order information. We reserve the right to reject any order for any reason, including suspected fraudulent activity or violation of these Terms.
Processing and shipping times may take 7-28 business days due to the careful handling required for our premium cosmetics. International shipments may take longer depending on customs processing. During peak seasons or product launches, additional processing time may be required to ensure your order is properly prepared and packaged with the care our products deserve. We cannot guarantee delivery dates and are not responsible for delays caused by carriers, weather, or other unforeseen circumstances.
We accept returns within 21 days of delivery for unopened, unused products in their original packaging. Due to hygiene reasons, we cannot accept returns on opened cosmetics. To initiate a return, please contact our customer service at [email protected] for authorization. Refunds will be issued to the original payment method once we receive and inspect the returned items. Exchanges are subject to product availability and may require additional shipping charges. Please allow 7-14 business days for return processing after we receive your package.
The Site may link to social media platforms where we showcase our colorful collections, or to beauty influencer pages featuring our products. These are not under our control, and we disclaim responsibility for their content, privacy practices, or security. Always review third-party terms before interacting with their services. Any links to third-party sites or resources do not imply endorsement by colorrpop.com, and we are not responsible for the availability, accuracy, or content of those external sites.
The Site and its content are provided "as is" without warranties of any kind. We do not guarantee: (1) that the Site will be error-free (though we strive for perfection in showcasing our colorful products), (2) that items will remain in stock (particularly limited-edition shades), or (3) that colors displayed will exactly match what you receive (due to variations in monitor calibration). All cosmetics should be patch tested before full application, as individual reactions may vary. Use the Site and our products at your own discretion.
To the fullest extent permitted by law, colorrpop.com shall not be liable for: (1) delays in shipping due to carrier issues, (2) out-of-stock items, (3) damages from using the Site (e.g., lost time from website downtime), or (4) third-party actions (e.g., influencer content). This limitation applies even if we were advised of potential damages, ensuring we can focus on delivering innovative, cruelty-free cosmetics without excessive liability risks. In no event shall our liability exceed the amount you paid for the product(s) in question.
We may update these Terms to reflect changes in our business (e.g., new formulations, expanded vegan certifications) or legal requirements. Updates will be posted on the Site with an effective date. Your continued use after the effective date constitutes acceptance of the revised terms—important for keeping pace with the dynamic beauty industry and our commitment to continuous improvement in ethical cosmetics. We encourage you to review these Terms periodically for changes.