Welcome to ColorrPop – where vibrant, cruelty-free cosmetics meet ethical glam! By placing an order, you agree to these terms.
We accept PayPal, Visa, Mastercard, American Express, and Discover . All transactions are encrypted for security. Your payment must clear before we process your order. For international orders, currency conversion fees may apply per your bank's policy. Declined payments will result in order cancellation after 48 hours of retry attempts.
Orders typically take 5-7 business days to process (excluding weekends/holidays) due to our rigorous quality checks. You'll receive a confirmation email with itemized details within 24 hours. Please verify all information carefully – address changes after shipment incur a 15 restocking fee. During peak seasons , processing may extend to 7-10 business days.
While we maintain real-time inventory, oversells may occur. If an item becomes unavailable, we'll notify you within 72 hours with replacement options or refund the affected amount. We reserve the right to cancel orders exhibiting suspicious activity (e.g., bulk purchases exceeding 20 units of a single SKU).
All prices reflect USD. International customers are responsible for customs duties (calculated at checkout for select countries). Price adjustments aren't honored post-purchase except during documented system errors. Seasonal promotions apply only to in-stock items unless otherwise stated.
We are pleased to offer free standard shipping on all orders — no minimum purchase required.
Eligibility: All orders qualify for free standard shipping, regardless of order value.
Shipping Method: Standard shipping is used for all free shipping orders.
Delivery Time: Estimated delivery time is typically 3–4 weeks, depending on destination and local carrier efficiency.
Order Processing: Orders are processed within 5–7 business days before being shipped.
Tracking: You will receive a shipping confirmation email with tracking information once your order is dispatched.
We believe in transparent pricing — no hidden fees, no conditions, just free shipping for everyone.Tracking updates are emailed upon dispatch. Lost packages must be reported within 60 days of shipment for investigation.
Unopened products in original packaging may be returned within 21 days of delivery for store credit (minus shipping). Exchanges for defective items require photo evidence within 14 days. Final sale items (e.g., limited editions) are non-returnable. Return shipping costs are the customer's responsibility unless the error is ours. Refunds process within 10 business days after warehouse inspection.
For order inquiries, email [email protected]. Include your order number and a detailed description of the issue. Response time is 2-3 business days.